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Date posted: 28/07/2021
Here at vvast we know D2C is rapidly evolving and so we keep brands a step ahead. We’ve disrupted the outsource model and are ready to scale brands at pace and work with our brands to define their strategy for a connected customer experience.
We understand that D2C is far more than systems and processes so we’ve built our model on a foundation of collaboration and many years of experience in the team from trading 200+ brands across EMEA.
We are looking for someone to join our small but highly connected, fully engaged and full on customer focused team.
You are the pro that end-users of our products can rely on to answer. You offer our customers a standout experience via telephone, email, and live chat and understand each customer is different.
You help customers find the right products for them. Be it a new cooler from YETI to help on their adventures. A new helmet from Troy Lee Designs for hitting the tracks with. A new backpack from Jansport for the start of Uni. Or even a new wetsuit from Florence Marine X.
Our customers are diehard fans so you will need to answer the questions about what products work best for their adventures, along with recommendations regarding what gear works best for the ultimate fan. You look at challenges as opportunities and take ownership to bring resolution. You thrive in an everchanging environment and can multitask like a boss. You intentionally show up each day to make a positive impact and do the best for your customer.
We’re leading the way with our pioneering approach to e-commerce. Work with us and help transform the way the world shops and rewards itself. Whether you’re just starting out or building your career, we’ll support you however we can to be the best you can be.
If you can’t see anything that suits you, get in touch anyway. We always love to chat.